Baje24 Terms & Conditions — Know Before You Play

1General Terms & Applicability

These terms and conditions apply to the Baje24 platform and all associated services. By opening an account, playing any game, making a payment, or using any part of the site, you are deemed to have read, understood, and accepted these terms.

Baje24 reserves the right to update these terms at any time. Any changes will be announced on the site. Continued use of the site after changes take effect will be considered acceptance of the updated terms. These terms have been prepared in Bangla, and the Bangla version shall be the definitive version.

2Account Registration & Personal Information

You must provide accurate and complete information when registering with Baje24. Creating an account with false information is a breach of these terms and may result in account closure and forfeiture of funds.

• Each individual may only register one account. If multiple accounts are found, all associated accounts will be closed.
• Accounts are personal — they may not be shared with or used by third parties.
• It is the user's responsibility to keep their password and login credentials confidential.
• If you notice any suspicious activity on your account, contact support immediately.
• Baje24 reserves the right to verify the accuracy of any information provided during registration.

3Age Verification & Proof of Age

Baje24 is strictly for users aged 18 and above. Use of the platform by minors is absolutely prohibited.

4Payments, Deposits & Withdrawals

Deposits and withdrawals on Baje24 can be made via bKash, Nagad, Rocket, and Eastern Bank transfer. All transactions must be conducted through a verified account registered in your own name.

• Minimum deposit: ৳200 (Mobile Banking), ৳500 (Bank Transfer).
• Minimum withdrawal: ৳500 (mobile banking), ৳1,000 (bank transfer).
• Baje24 does not charge any payment fees. Third-party charges may apply.
• The name on your account must match the name on your payment method. Withdrawals will not be processed if the names differ.
• Baje24 reserves the right to cancel any transaction suspected of money laundering.
• Withdrawal requests are processed within 1–3 business days.

5Bonus, Promotion & Offer Policy

Baje24 offers welcome bonuses, reload bonuses, cashback, and free spin promotions from time to time. Each offer has its own terms, which are clearly stated on the offer page.

• A wagering requirement (rollover) must be met before bonus funds can be withdrawn.
• If a withdrawal is requested after accepting a bonus but before the wagering requirement is met, the bonus may be forfeited.
• Claiming the same bonus from multiple accounts will be treated as fraud.
• Baje24 reserves the right to modify or cancel any bonus offer at any time.
• Winnings from bonus funds are withdrawable up to a specified cap — each offer has its own limit.

6Gaming Rules & Fairness

All casino games on Baje24 are powered by certified software providers. Game outcomes are determined by independently verified Random Number Generators (RNG).

• There is no way to influence RNG outcomes — every user has an equal chance.
• If a game is interrupted due to a technical fault, any bets from incomplete rounds will be refunded.
• Exploiting software or system vulnerabilities to gain an unfair advantage is strictly prohibited.
• Using bots or automated software to play is considered fraud.

7Sportsbook & Betting Terms

Please review the following terms before placing a bet on the Baje24 Sportsbook.

• Once a bet is confirmed, it generally cannot be cancelled.
• If an event is cancelled or suspended, bets will be refunded.
• Odds are subject to change at any time — the odds at the moment of bet confirmation apply.
• In accumulator (parlay) bets, a single incorrect selection results in the entire bet being lost.
• Any bet suspected of match-fixing or manipulation will be voided and subject to investigation.
• There may be a slight delay in live betting — this is not the platform's liability.

8Security, KYC & Identity Verification

Baje24 follows internationally recognized KYC (Know Your Customer) procedures. This is not only a legal requirement but also essential for the safety and security of our users.

• Identity verification may be required for your first withdrawal or high-value transactions.
• Uploaded documents are kept strictly confidential and used solely for verification purposes.
• Accounts flagged for suspicious transactions may be temporarily suspended pending investigation.

9Responsible Gaming Policy

Baje24 firmly believes that gaming should be a healthy form of entertainment. We actively work to support the well-being of our users.

• Users can set their own deposit limits, loss limits, or session limits.
• The self-exclusion option lets you temporarily suspend your account for a set period of time.
• Requests for permanent self-exclusion can be made through support.
• If signs of problem gambling appear, seeking professional help is strongly advised.

10Data Protection & Privacy

Baje24 keeps all user personal data strictly confidential. Our detailed Privacy Policy is available on a separate page.

• Personal information is never sold or shared with third parties.
• We may be required to share information with authorities under legal obligations.
• Cookies are used to enhance your experience — disabling them may limit certain features.

To learn more, visit our Privacy Policy page.

11Account Closure & Termination

Baje24 may temporarily or permanently suspend an account for any of the following reasons.

• Registering with false information or committing fraud during KYC verification.
• Managing multiple accounts or abusing bonuses.
• Use of automated software or attempts to hack the platform.
• Suspicion of money laundering or illegal activity.
• At the user's own request (self-exclusion).

If an account is closed for legitimate reasons, any remaining balance will be refunded. In cases of fraud, the balance may be forfeited.

12Limitation of Liability

Baje24 shall not be held liable for the following.

• Losses resulting from internet disconnection or power outages.
• Sharing your password or allowing a third party to access your account is the user's own responsibility.
• Technical issues with third-party payment gateways.
• Force majeure events — including natural disasters, war, or government-imposed restrictions.

13Complaint Resolution Process

If you are dissatisfied with anything, please follow Baje24's formal complaint process.

• Step 1: Contact our support team directly via live chat or email.
• Step Two: If your issue is not resolved within 48 hours, please request escalation to senior support.
• Step Three: If the issue remains unresolved, a complaint may be filed with the relevant licensing authority.

We strongly encourage all complaints to be submitted in writing — this helps ensure a faster resolution.

14Terms Modification Policy

Baje24 may update these Terms & Conditions at any time. You will be notified of significant changes via your registered email or an on-site notice. Continued use of the site after any changes constitutes acceptance of the updated terms.

15Contact & Support

For any questions or complaints regarding these terms, please get in touch with the Baje24 support team.

• Email: [email protected]
• Live Chat: Available from any page on the site (24/7)
• Support Languages: Bengali & English